Ryanair Compensates Passengers for Flight Delay Caused by Intoxicated Attendant, compensation intoxicated flight attendant delay, Intoxicated flight attendant, EU Air Passenger Rights Regulation, Passenger advocacy organization, Travel disruption
Ryanair Provides Compensation to Passengers for Delay Caused by Intoxicated Flight Attendant.
Ryanair, the Irish low-cost airline, has compensated several passengers after their flight was delayed due to an intoxicated flight attendant. The incident occurred on a flight departing from Eindhoven Airport in the southeast Netherlands, headed to Alicante, Spain, on November 20. The flight arrived three-and-a-half hours later than originally scheduled.
The disruption was triggered by a flight attendant who was found to be over the alcohol limit during a pre-flight check at the Dutch airport. The crew member, who remains unnamed, was deemed unfit to work, leading to a last-minute search for a replacement by Ryanair. This unexpected change in crew caused both time delays and inconvenience to the passengers.
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The intoxicated flight attendant faced a fine of approximately £858 (€1,000), as reported by Aviation24.be. Subsequently, the passenger advocacy organization EUclaim intervened on behalf of 26 affected passengers and successfully requested compensation from Ryanair. The airline agreed to pay approximately £343 (€400) to the claimants for the time they lost due to the delay. EUclaim confirmed that they have received the compensation from Ryanair and have already disbursed the first half of the compensation to the passengers.
When approached for a comment by Express.co.uk, a spokesperson from Ryanair declined to comment on matters related to individual employees.The compensation provided to the passengers is likely governed by the EU’s Air Passenger Rights Regulation 2004, which safeguards the rights of passengers in cases of significant flight disruptions. The regulation acknowledges the inconvenience caused by long delays, cancellations, missed connections, and re-bookings, and requires airlines to compensate affected passengers accordingly.
Referred to as EU 261 regulation, the legislation stipulates compensation ranging from £214 (€250) to £515 (€600) for passengers who endure travel disruptions, particularly delays exceeding three hours. Passengers facing delays of less than three hours are not entitled to monetary compensation unless the disruption is categorized as non-extraordinary. In certain cases, airlines may also be obligated to provide refreshments and accommodation.
While instances of intoxicated flight attendants are rare, incidents involving intoxicated passengers are more frequently reported. In a separate incident in May, Ryanair acknowledged disruptions on a flight from Edinburgh to Tenerife due to a group of passengers allegedly consuming alcohol and vaping throughout the journey.